The Net Contribution to Performance Index, a New Measure of Interviewer Performance

Table des matières

1. The net contribution to performance index, a new measure of the performance of telephone survey interviewers
   
   
2. Why look at the measurement of interviewer performance?
   
   
3. What are the measures used now in telephone surveys?
   
   
4. What is the problem? There are many...
   
   
5. What is the problem with cooperation rate at first contact?
   
   
6. An appropriate measure
   
   
7. The Net Contribution to Performance Index (NCPI)
   
   
8. Properties of the NCPI
   
   
9. Assessing the usefulness of the NCPI
   
   
10. NCPI, Cooprt1 and other measures -RDD frames only
    
    
11. Usefulness of NCPI according to response rates
    
    
12. Comparison - Gvt & academic projects - ISQ & private pollster
    
    
13. What do these graphs tell us?
    
    
14. Comparison of 3 election polls -Canada 2000- private firms
    
    
15. What do these graphs tell us?
    
    
16. When Cooperation rate at 1st contact is missing for a given day-interviewer...
    
    
17. Which means...
    
    
18. Now, let us compare NCPI and Cooprt1 at the interviewer-day level...
    
    
19. Evolution of performance at the interviewer-day level...
    
    
20. Evolution of performance at the interviewer-day level
    
    
21. Evolution of performance at the interviewer-day level
    
    
22. Evolution of performance at the interviewer-day level
    
    
23. The preceding graphs illustrate that...
    
    
24. Discussion (1)
    
    
25. Discussion (2)
    
    
26. Conclusion
    
    

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Dernière mise à jour :
janvier 13, 2006 (vendredi)