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Les ordinateurs et le milieu du travail

Général et historique

Attewell, Paul. 1994. "Information Technology and the Productivity Paradox," Organizational Linkages: Understanding the Productivity Paradox, Douglas Harris (ed.),NationalAcademy Press,Washington,DC.

Attewell, Paul, and James Rule. 1989. "What Do Computers Do?" Social Problems, 36(3):225.

Attewell, Paul, and James Rule. 1994. "Computing and Organizations: What We Know and What We Don't Know," Social Issues in Computing, Chuck Huff and Thomas Finholt (eds.).McGraw-Hill,New York.

Barbour, I. (1997). Computers transform the work setting. In Ermann, M. D., Williams, M. B., & Shauf, M. S. (Eds.), Computers, Ethics, and Society. 2nd ed.New York:OxfordUniversity Press, 161-174.

Brynjolfsson, Erik. 1993. "The Productivity Paradox of Information Technology: Review and Assessment," Communications of the ACM, 36(12):66-76.http://ccs.mit.edu/erik/

Danziger, James N., and Kenneth L. Kraemer. 1986. People and Computers: The Impacts of Computing on End Users in Organizations.ColumbiaUniversity Press,New York.

David, Paul A. 1990. "The Dynamo and the Computer: An Historical Perspective on the Modern Productivity Paradox," American Economic Review, 80(2):335-361

Dunlop, C., & Kling, R. (1993). Controversies about computerization and the character of white collar worklife. The Information Society, 9(1), 1-29.

Friedman, B., & Nissenbaum, H. (1996). Bias in computer systems. ACM Transactions on Information Systems, 14(3), 330-47.

Iacono, Suzanne, and Rob Kling. 1996. "Computerization Movements and Tales of Technological Utopianism," pp. 85-105 in Computerization and Controversy: Value Conflicts and Social Choices, Charles Dunlop and Rob Kling (eds.). Academic Press, San Diego, CA.

Kashefi, M. (1992). Occupational transformation in the United States, 1950-1980: involvement with data, people, and things. Sociology and Social Research, 76(2), 90-102.

Kling, Rob. 1996. "Computerization at Work," Computerization and Controversy: Value Conflicts and Social Choices, 2nd ed. Academic Press, San Diego, CA.

Kling, R. (1991). Computerization and social transformations. Science, Technology and Human Values, 16(3), 342-367.

Kling, Rob, and Tom Jewett. 1994. "The Social Design of Worklife with Computers and Networks: An Open Natural Systems Perspective," Advances in Computers, volume 39, Marshall Yovits (ed.). Academic Press, Orlando, FL.

Kranerg, Melvin. 1989. "IT as Revolution," Computers in the Human Context: Information Technology, Productivity, and People, Tom Forester (ed.). MIT Press, Cambridge, MA.

Markus, M. Lynne, and Daniel Robey. 1988. "Information Technology and Organizational Change: Causal Structure in Theory and Research," Management Science, 34(5):583-598.

Nass, Clifford, Jonathan Steur, and Ellen R. Tauber. 1994. "Computers Are Social Actors," Proceedings of CHI 94. ACM Press, New York.

Orr, Julian E. 1990. "Talking About Machines: An Ethnography of a Modern Job," Ph.D. thesis, Cornell University, Ithaca, New York.

Rifkin, J. (1997). Will there be a job for me in the new information age? In Ermann, M. D., Williams, M. B., & Shauf, M. S. (Eds.), Computers, Ethics, and Society. 2nd ed. New York: Oxford University Press, 122-128.

Sproull, Lee, and Sara B. Kiesler. 1992. Connections: New Ways of Working in the Networked Organization. MIT Press, Cambridge, MA.

Sudweeks, Fay, Margaret McLaughlin, and Sheizaf Rafaeli (eds.). 1997. Network and Netplay: Virtual Groups on the Internet. AAAI/MIT Press, Cambridge, MA

Taylor, J., Groleau, C., Heaton, L., & Van Every, E. (2001). The computerization of work: A communication perspective. Thousand Oaks, CA: Sage

Weckert, J., & Adeney, D. (1997). Quality of life and work.  In Computer and Information Ethics.  Westport, CT: Greenwood Press, 117-128.


Browning, J. No more 9 to 5. (1997). Scientific American, 276(1), 42. [UL]

Burris, B. H. (1998). Computerization of the workplace. Annual Review of Sociology, 24, 141-157.

Questions d’ergonomie

Bergqvist, U., Wolgast, E., Nilsson, B., & Voss, M. (1995). Influence of VDT work on musculoskeletal disorders. Ergonomics, 38(4), 754-762.

Hayes, R. D. (1995). Digital palsy: RSI and restructuring capital. In Brook, J., & Boal, I. A. (1995). Resisting the Virtual Life: The Culture and Politics of Information. San Francisco: City Lights; Monroe, OR: Subterranean Co, 173-180.

Kiesler, S., & Finholt, T. (1994). The mystery of RSI. In Huff, C., & Finholt, T., Social Issues in Computing: Putting Computing in its Place. New York: McGraw-Hill, 94-118.

Punnett, L., & Bergqvist, U. (1999). Musculoskeletal disorders in visual display unit work: gender and work demands. Occupational Medicine: State of the Art Reviews, 14(1), 113-124.

Seppälä, P. (1995). Experiences on computerization in different occupational groups. International Journal of Human-Computer Interaction, 7(4), 315-327.

Tittiranonda, P., Burastero, S., & Rempel, D. (1999). Risk factors for musculoskeletal disorders among computer users. Occupational Medicine: State of the Art Reviews, 14(1), 17-38.

Vink, P., & Kompier, M. A. J. (1997). Improving office work: a participatory ergonomic experiment in a naturalistic setting. Ergonomics, 40(4), 435-449.

Surveillance électronique au travail

Aiello, J., ed. 1993. "Computer-Based Work Monitoring: Electronic Surveillance and Its Effects." Special issue on computer monitoring. Journal of Applied Social Psychology 23, No. 7: 499-507.

Ball, K. S. (2001). Situating workplace surveillance: ethics and computer based performance monitoring. Ethics and Information Technology, 3(3), 209-221.

Bewayo, E. D. (1994). Electronic management and equity issues. Journal of Information Ethics, 4(1), 65-73.

George, J. F. (1996). Computer-based monitoring: common perceptions and empirical results. MIS Quarterly, 20(4), 459-480.

Grant, R. A., Higgins, C. A., & Irving, R. H. (1988). Computerized performance monitors: are they costing you customers? Sloan Management Review, 29(3), 39-45. Aussi publié dans Huff, C., & Finholt, T. (1994). Social Issues in Computing: Putting Computing in its Place. New York: McGraw-Hill, 479-489.

Introna, L. D. (2000). Workplace surveillance, privacy and distributive justice. Computers and Society, 30(4), 33-39.

Miller, S., & Weckert, J. (2000). Privacy, the workplace and the internet. Journal of Business Ethics, 28(3), 255-265.

Urbaczewski, A., & Jessup, L. M. (2002). Does electronic monitoring of employee internet usage work? Communications of the ACM, 45(1), 80-83.

Utility Consumers' Action Network and Privacy Rights Clearinghouse. (2001, April). Employee Monitoring: Is There Privacy in the Workplace? http://www.privacyrights.org/fs/fs7-work.htm

Van Alstyne, M. 1997. "The State of Network Organization: A Survey in Three Frameworks." Journal of Organizational Computing 7, No. 3. Nos. 2 and 3: 88-151.

Additional Readings

Forester, T. (1997). Whatever happened to the information revolution in the workplace? In Ermann, M. D., Williams, M. B., & Shauf, M. S. (Eds.), Computers, Ethics, and Society. 2nd ed. New York: Oxford University Press, 197-207.

Friedman, B. (1996). Value-sensitive design. Interactions, 3(6), 16-23.

Guthrie, R. (1997). The ethics of telework. Information Systems Management, 14(4), 29-32.

Visala, S. (1996). Interests and rationality of information systems development. Computers & Society, 26(3), 19-22.

National Science Foundation. Science and technology indicators (Chapter 8)http://www.nsf.gov/sbe/srs/seind98/access/c8/c8s2.htm consulté le 4 septembre 2003



voir Biblio- Finlandehttp://www.ischool.washington.edu/mcdonald/ecscw03/papers/laine-ecscw03-ws.pdf